Appreciative Inquiry

Our approach to work is steeped in a model for problem solving …what’s broken…what needs to be fixed? …what’s the problem?  If we approach all situations with this bias then ‘to a hammer everything is a nail.’ In reality, most of our interactions are with people not problems. And people don’t need to be ‘fixed’ because that assumes they are broken.

The opposite approach is to ask appreciative, strength-based questions that discover the ‘positive core’. When we find ‘what’s working’ we tap into the energy for positive change and engagement. We build commitment and community. We tap into true motivation and inspiration.

Appreciative Inquiry is all about questions and conversations. Individuals, groups, and organizations move in the direction of their conversations. When we focus our questions on problems and what’s wrong, we move in the direction of problems. When we use open-ended questions that focus on what’s working, we move toward cooperation and positive results.

OUR GUARANTEE

Our goal is to exceed your expectations. In the unlikely event you feel that the gains are not commensurate with the time and resources expended, we will continue the project at no further cost until you are completely satisfied. We offer this guarantee because we don’t want you to worry about our work when you have real issues with which to contend.